Refund Policy
Your money is 100% safe with us. Refunds are issued when-
- If we are unable to deliver the ordered product(s).
- If we are unable to provide replacement.
- After return, if you want your money back.
- If different product(s) is/are delivered to you.
- If you change your mind & can cancel booking before the products
- are already shipped.
- If you don’t want a replacement.
– If you pay us by card, then we will request a refund in the bank which will take up to 15 working
days.
– Most refunds are fully refunded in 10-15 working days after we receive the return package.
(Credit card payment return may take longer depending on Commercial Banks)
– If you pay us with any mobile wallet (i.e. bKash, Rocket, Nagad etc.), then your money will be
refunded in the same account within 3 working days.
For a Refund, Please follow these steps:
- Provide us with Order ID details, e-mail address on: [email protected]
- We will confirm the Refund request and will inform you about the process.
Please note that, if we send you faulty products, then we will bear the delivery charge and transaction cost.
